During tough economic times, it’s usually the most abstract aspects of a business that get trimmed to save money and streamline business. Such can be the case with employee relations, an element of business that often is taken for granted.
But experts and analysts warn that owners and operators should not only be sparing their employee-relations programs during this recession, they should be strengthening them. Solid, consistent employee relations are fundamental to a restaurant’s success, and during these fiscally dour times, these programs...