Happy employees are productive employees. Successful
businesses know how to manage relationships to build lasting employee
satisfaction.The most important part of any business is its people. No business
can run effectively without them. But people don't work in a vacuum; they need
to communicate and work with others to get their jobs done. To be successful,
employers need to manage relationships in the workplace to keep the business
functioning smoothly, avoid problems and make sure individual employees are
performing at their best.
Employee relations mean managing employer-employee relationships. Generally, employee relations isa term used to describe a company's
efforts to prevent and resolve problems arising from situations at work. The
goal of an employee relations program is to increase employee satisfaction and
maintain good morale among workers. Happy workers are more productive, and more
productivity means a better bottom line for the business.
Employee relations seeks to:
Ø Develop
and maintain a positive relationship between employees and the college through
programs and policies that ensure fairness, respect and consistent treatment
for all employees,
Ø Provide
means for conflict resolution,
Ø Enhance
clear and accurate communication,
Ø Recognize
the efforts and contributions of employees to the college and it's mission.
Human Resources (HR) Specialists in Employee Relations aid
managers and employees in administering HR activities through their knowledge
of legislation, regulations, case law, and principles. These specialists are
responsible for understanding the rules, practices, and precedents related to
employee conduct, performance problems, awards, and dispute resolution.
Many
typical employer-employee relationships will vary on the scale of closeness and
familiarity, but it is essential that all employer-employee relationships
involve at least these four major characteristics:-
a) Mutual
respect
d) Gratitude
b) Mutual
reliance
c)
Openness and communication
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