HR
score card is a visual representation of key measures of human resource
department. It includes achievement, productivity and other factors that are
important to organisation like cost, training, hiring, turnover, performance
management etc. HR score card was developed by academicians Bryan E. Becker, Mark
A. huselid, and Dave Ulrich and presented in their book “THE HR SCORECARD:
linking people, strategy, and performance “, issued by Harvard business school
press, 2001. Actually it was a supplementary tool to Kaplan and Norton’s
balanced scorecard, which does not focus on HR practice. Basically HR Score
card provides a very useful framework for measuring HR. It sees human resource
management practices as a strategic asset and provides road map to help
organisations. It mainly focuses on accountability and prioritization to all Human
Resources.
HR scorecard is used by the entire
organization it is not limited to just HR department.
IMPORTANCE OF HR SCORECARD
1. It enables cost control and value creation: HR scorecard helps HR
professionals to drive out cost wherever appropriate and defend investment
intangibles.
2. It measures leading indicators: there are leading and lagging
indicators in the overall balanced performance measurement system so HR scorecard
helps in measuring the leading indicators of performance.
3. It lets HR professionals effectively manage their strategic responsibilities: HR scorecard encourages
HR managers to focus on exactly how their decisions affect the successful
implementation of the firm’s strategy.
Lastly, we can say that HR scorecard has made it
possible for HR managers to understand how to manage HR strategy with the overall
business objective. It is a tool that moves HR managers to new goals and makes
them more flexible and creative in supporting the changes.
-
Priyanka Gulati
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